Careers – Senior Account Manager
Senior Account Manager
We’re seeking a highly talented and driven Senior Account Manager to support our agency relationships across professional sports, luxury and fashion brands and DOW 30 clientele.
Are you passionate about maintaining great relationships with clients, being a trusted advisor and delivering smart and impactful solutions? Are you a highly driven and engaged professional client services professional looking for a new role on a much bigger stage?
Heritage Werks is a content agency – specializing in one of the most exciting spaces to hit marketers since social media. We’re growing rapidly and have a great opportunity for a senior account manager, preferably based out of the Atlanta, Chicago or Dallas area, but working remotely.
Responsibilities:
- Develop and maintain strong relationships with key stakeholders and manage day-to-day account relationships
- Work as part of an interdisciplinary team of agency professionals including our archival team, research team, project management, creative, media, finance and billing
- Work to onboard and set the strategy for new clients
- Confidently pitch conceptual proposals and champion solutions to senior level client contacts
- Create and present account briefs to client teams
- Lead communications with clients – verbal and written, including regular executive updates, tailored to a client’s specific needs
- Work with project management to ensure all project activity aligns with the client’s strategy consistently throughout the engagement
- Set expectations with clients that incorporate realistic internal deadlines
- Work with client teams to ensure expectations are delivered against in a timely and complete manner
- Work with clients to understand their communications and brand strategies
- Act as final quality check before deliverables are sent to clients
- Surface new opportunities with clients and collaborate with internal teams to create related proposals
- Travel required to visit client sites, as needed
- Occasional travel to Heritage Werks Headquarters located in the Atlanta area
Basic Qualifications:
- Bachelor’s degree
- 6-8+ years client service/brand strategy experience (with proven relationship management and business development success)
- Experience working in marketing agency environment
- Experience managing and growing high-level client relationships
- Comfortable pitching new ideas and solutions to key decision makers
- Demonstrated success in effectively communicating at all levels of an organization
- Ability to lead through influence rather than direct authority
- Demonstrated verbal and written communication skills
- Experience working in team environment
Apply:
If you are interested in this position, apply here: https://apply.workable.com/heritage-werks-inc/.
Heritage Werks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
